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Frequently Asked Questions
Everything you need to know about 1Scan's AI-powered security scanning and lifetime protection
What are Free Lifetime Rescans?
🌟 FEATURED
Pay Once, Stay Protected Forever! Your $99 purchase includes unlimited free rescans for life.
Here's how lifetime rescans work:
- After your initial scan, you can rescan the same domain FREE forever
- One rescan available per week (resets every 7 days)
- Perfect for checking after updates, plugin installs, or code changes
- Same comprehensive AI analysis every time
- Track your security improvements over time
- No subscription fees, no recurring charges - ever!
When should I use my free rescans?
🌟 FEATURED
Use your weekly free rescan strategically to maintain optimal security:
- After making changes: New features, code updates, or configuration changes
- Plugin/module updates: When you install or update CMS plugins
- Security patches: After applying fixes to verify vulnerabilities are resolved
- Regular check-ups: Monthly security audits as best practice
- Compliance needs: Before audits or compliance reviews
- Suspicious activity: If you notice unusual behavior or potential breaches
Pro Tip: Set a recurring reminder to use your free weekly rescan for continuous protection!
How does 1Scan work?
1Scan uses advanced AI technology to perform comprehensive security scans. Here's the simple 5-step process:
- Step 1: Enter your website URL and email - no installation required
- Step 2: Complete secure payment through Stripe ($99 one-time)
- Step 3: Watch real-time as AI analyzes your entire website
- Step 4: Receive your secure token and access your dashboard
- Step 5: Enjoy lifetime protection with free weekly rescans
How long does a scan take?
Most scans complete in approximately 9-10 minutes. The exact duration depends on:
- Size and complexity of your website
- Number of pages and endpoints
- Response time of your server
- Dynamic content and JavaScript rendering needs
What does the $99 include?
Your $99 one-time payment includes everything:
- Initial comprehensive scan: Full AI-powered vulnerability assessment
- Free lifetime rescans: One per week, same domain, forever
- Detailed security report: With CVSS scoring and CVE references
- Permanent dashboard access: Via secure token
- AI remediation assistant: Get code fixes and implementation help
- Export capabilities: PDF, CSV, JSON formats
- Priority vulnerability ranking: Know what to fix first
- Executive & technical reports: For all stakeholders
No hidden fees, no subscriptions - just one price for lifetime protection!
Do you offer refunds?
Yes! We offer a 30-day money-back guarantee. If you're not satisfied with your scan results:
- Contact support within 30 days of purchase
- We'll process a full refund, no questions asked
- You keep access to your scan results
Do you offer enterprise pricing?
Yes! For organizations with multiple domains or requiring frequent scans:
- Volume discounts: Save on bulk scan packages
- Multiple domains: Centralized management dashboard
- API access: Integrate scanning into your CI/CD pipeline
- Priority support: Dedicated account manager
- Custom reporting: Branded reports for your clients
What vulnerabilities does 1Scan detect?
1Scan's AI technology provides comprehensive coverage:
- OWASP Top 10: XSS, SQL Injection, CSRF, and more
- Authentication flaws: Weak passwords, session issues
- Configuration errors: Misconfigurations, exposed files
- Outdated software: Known CVEs and security patches
- SSL/TLS issues: Certificate problems, weak ciphers
- API vulnerabilities: REST/GraphQL security issues
- Client-side risks: JavaScript vulnerabilities
- Infrastructure issues: Server and hosting problems
Do I need to install anything?
No installation required! 1Scan is completely cloud-based and non-intrusive:
- Just enter your website URL - that's it!
- No agents, plugins, or code changes needed
- Works with any website or web application
- Supports all major platforms and frameworks
- No firewall rules or whitelisting required
// No code required - just enter your URL!
https://yourwebsite.com
Our AI accesses your site like a regular visitor, identifying vulnerabilities without any setup hassle.
How is AI scanning different?
1Scan's AI technology provides superior detection compared to traditional scanners:
- Context understanding: AI analyzes code patterns and behaviors
- False positive reduction: 98% accuracy rate
- Complex vulnerability chains: Detects multi-step exploits
- Business logic flaws: Finds issues rule-based scanners miss
- Adaptive scanning: Learns from your site's unique structure
- Zero-day detection: Identifies unknown vulnerabilities
How secure is my scan data?
We implement bank-level security for your data:
- Encryption: AES-256 for data at rest and in transit
- Access control: Token-based authentication only
- Data isolation: Each scan in separate secure container
- No sensitive data storage: We don't store passwords or PII found
- Compliance: ISO 27001, SOC 2, GDPR compliant
- Regular audits: Third-party security assessments
Will scanning affect my website?
1Scan is designed to be completely non-invasive:
- Read-only access: We never modify your website
- Low bandwidth: Minimal server load during scanning
- Rate limiting: Prevents overwhelming your server
- No data submission: We don't fill forms or submit data
- Respectful crawling: Honors robots.txt directives
How do I access my dashboard?
Accessing your dashboard is simple and secure:
- Email delivery: Receive your unique token after scan completion
- Token format: 1SCAN-XXXX-XXXX-XXXX
- Dashboard URL: app.cityofhats.com/1scan-results/
- Permanent access: Your token never expires
- Share safely: Give team members view-only access
Important: Save your token securely - it's your permanent key to all scan results and free rescans!
What is the AI Chat Assistant?
Your personal security expert, available 24/7 in the dashboard:
- Instant answers: Ask about any vulnerability found
- Code examples: Get specific remediation code
- Plain English: Technical issues explained simply
- Implementation help: Step-by-step fixing guides
- Priority guidance: What to fix first and why
- Custom advice: Tailored to your scan results
Can I export my results?
Yes! Export your results in multiple formats:
- PDF Report: Professional document for stakeholders
- CSV Export: Spreadsheet-friendly for tracking
- JSON Data: For integration with other tools
- Executive Summary: High-level overview for management
- Technical Details: Deep-dive for developers
Still Have Questions?
Our team is here to help you secure your digital assets with confidence